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020 7664 8682

Your logistics partner

A Local Company With Global Network

We connect your business to the world

Quotes answered within 4 working hours, Monday to Saturday.

01 · Freight Sea, air and road We are everywhere.
02 · Customs Less worry about customs More focus on business.
03 · Warehousing Warehouse facility Close to all major UK ports.
BIFA Member
5,000+ Shipments handled
8 Origin offices in Asia and the Gulf
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The process

How a shipment runs with us

Four stages, the same person looking after you through all of them.

  1. Tell us the shipment

    Origin, destination, what it is and roughly how much. You get a real rate back within 4 working hours.

  2. Booked and checked at origin

    Our office or agent at origin books the space, checks the loading and prepares the export paperwork with your supplier.

  3. On the water

    One named contact keeps you posted on sailing, transhipment and arrival — you never chase three companies for an answer.

  4. Cleared and delivered

    Our Essex team lodges the customs declaration, settles duty and VAT with you, and delivers to your door or depot.

Why Westconn

People on the ground where your goods are made

When a supplier is late, a container is short-shipped or a document is wrong, someone needs to be there. We have our own offices in Bangladesh and agent offices across Asia and the Gulf, so there's always someone close to your supplier.

  • Our own offices in Dhaka and Chittagong (Chattogram)
  • Agent offices in Dubai, Mumbai, Shanghai, Guangzhou, Jeddah and Kuwait
  • Customs clearance done in-house by our team in Essex
  • One point of contact from booking to delivery
  • A member of the British International Freight Association (BIFA)
Typical forwarderWestconn
At originAgents found case by caseOur own offices and regular agents
Customs clearancePassed to a brokerIn-house, Essex
Your contactChanges each legOne person, end to end
Quote turnaroundA call to re-ask detailsRate in 4 working hours

FAQ

Questions importers ask us

More detail in our importer guides.

How long does sea freight from Bangladesh to the UK take?

It depends on the sailing and where the vessel tranships. We give you the transit time for the specific sailing when we quote, rather than a generic figure that may not apply.

Do I need an EORI number to import?

Yes. To import goods into Great Britain you need an EORI number starting with GB. It's free from HMRC and usually issued quickly. If you don't have one yet, we can point you through it.

Is there import duty on goods from Bangladesh?

Most goods from Bangladesh enter the UK duty-free under the Developing Countries Trading Scheme, as long as they meet the rules of origin. Import VAT still applies. Our guide to duty on Bangladesh imports explains how it works.

Should I ship a full container or a part load?

As a rule of thumb, a full container starts to make sense at around 15 cubic metres. Below that, a part load (groupage) is usually cheaper because you only pay for the space you use. Tell us the volume and we'll price both.

Can you clear goods that another forwarder shipped?

Yes. We handle customs clearance on its own for importers who've arranged the freight elsewhere. Send us the arrival details and commercial documents.

What terms do you trade on?

All business is transacted under the BIFA Standard Trading Conditions, the standard terms for UK freight forwarders. We're happy to send you a copy.

Tell us the shipment

Give us the details once and you get a real rate back, rather than a call asking for the same information again.

  • Answered within 4 working hours
  • Or call us, Monday to Saturday, 9am to 5pm
  • 020 7664 8682

We reply within 4 working hours. Your details are only used to answer this enquiry.